PROFILE

• Expert in human behavior (human to human)
• Specialist in alignment between the game plan and its execution
• Specialty: field support for the sales force
• Vision: consistency over time and importance of the contribution of each member of the sales force
• His objectives for his customers: increase the number of new customers and cross-sell, shorten the sales cycle and achieve unprecedented customer retention thanks to the sales force
• Excellent popularizer and educator
• Aims to develop interpersonal skills and know-how, not just knowledge
• Sales manager training expert: managerial performance program in sales for them

PROFESSIONNAL CAREER

• Over 25 years of experience as a sales coach
• Graduated from the University of Quebec at Chicoutimi in administration
• Certification in sales and marketing (Laval University, 2008)
• Development of a sales training program with emphasis on field support (1987)
• Sales training workshops with hundreds of people with results driven
• Development of the combination of the power of BI, use of CRM and coaching of sales resources (2007)
• Dedicated to coaching the sales force since 2012